Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the website tainuare.com and all related services, communications, and transactions (collectively, the "Service") provided by Tai Nuare Lodge LLC ("Company," "we," "us," or "our"). By accessing or using this website and engaging with our SMS or email communications, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use this Service.

2. SMS Program Description & Messaging Use Cases

Overview of SMS Program:

Tai Nuare Lodge LLC operates an SMS text messaging program designed to deliver timely, relevant communications to subscribers who have opted in to receive messages about our resort properties and services.

Purposes of SMS Communications:

By opting in to receive SMS messages from Tai Nuare Lodge LLC, you consent to receive transactional messages only, including:

• Inquiry follow-up messages
• Appointment confirmations and reminders
• Scheduling updates
• Information related to your request

Tai Nuare Lodge LLC does not send marketing or promotional SMS messages through this opt-in.

AI-Powered Messaging:

Some SMS communications may be generated or sent using artificial intelligence technology. These messages are designed to respond to common inquiries, answer frequently asked questions, and provide automated follow-up based on your responses and engagement level.

Message Frequency:

Message frequency varies based on user interaction. The frequency of SMS messages you receive will vary depending on:

• Whether you have submitted an inquiry or initiated contact
• The stage of your interaction with Tai Nuare Lodge (initial outreach, active prospect, follow-up, etc.)
• Any specific requests or responses you have provided

You acknowledge that by opting in, you may receive multiple SMS messages over time.

3. Opt-Out Instructions & Do Not Contact (DNC)

How to Stop Receiving SMS Messages:

To immediately cease receiving SMS communications from Tai Nuare Lodge LLC, you have the following options:

Option 1: Reply "STOP" to Any Message (Recommended)

• Simply reply "STOP" to unsubscribe from any SMS message you receive from Tai Nuare Lodge.
• This is the fastest and most recognized method for SMS opt-out.
• You will receive a confirmation message acknowledging your opt-out request.

Option 2: Contact Us Directly

• Visit our website contact form at tainuare.com
• Email us with your opt-out request (include your phone number)
• Specify that you wish to opt out of all SMS communications

Option 3: Update Account Preferences

• If you have an account on our system, log in and update your communication preferences
• Select "Unsubscribe from SMS" or similar option

Opt-Out Processing & Confirmation:

• We will process all opt-out requests within 24 hours of receipt
• Once your opt-out request is confirmed, we will not send any further SMS messages to your phone number
• You may receive one final confirmation message confirming that you have been removed from our SMS list
• Your request will be recorded in our Do Not Contact (DNC) database

Opting Back In:

If you have previously opted out and wish to receive SMS messages from Tai Nuare Lodge again, you must provide explicit written consent. Please contact us to resubscribe.

4. Message & Data Rates Disclosure

Carrier Charges:

Tai Nuare Lodge is not responsible for message or data rates. Standard carrier message and data rates will apply to all SMS communications you receive from us. These rates depend on:

• Your wireless carrier (e.g., AT&T, Verizon, T-Mobile, Sprint, or others)
• Your specific wireless plan and package
• Whether you have unlimited SMS included in your plan
• Any additional charges your carrier may apply for incoming or outgoing text messages

Check Your Plan:

We recommend reviewing your wireless carrier's SMS and data rate plan before opting in. If you are unsure whether your plan includes unlimited text messaging or if additional charges apply, contact your wireless carrier directly.

No Guarantee of Delivery:

While we make reasonable efforts to deliver messages, we do not guarantee message delivery. Delays or failures in message delivery may occur due to carrier systems, network issues, or other technical factors beyond our control.

Data Usage:

Some features of our SMS program (such as clicking links or downloading files from messages) may use additional data from your wireless plan. Check with your carrier for details about data usage and rates.

5. Carrier Liability Disclaimer

Tai Nuare Lodge LLC does not control the operation of wireless carrier networks or systems through which SMS messages are transmitted. Tai Nuare Lodge is not liable for:

• Delayed or failed message delivery
• Message interception or loss
• Carrier service interruptions
• Wireless carrier system issues or outages
• Loss of or damage to mobile devices
• Carrier charges or fees that may apply to you
• Any other issues related to wireless carrier services

Wireless Carrier Responsibility:

Your wireless carrier is solely responsible for the delivery, reliability, and functioning of SMS messages. Any complaints or issues related to message delivery should be directed to your wireless carrier.

Compliance with Carrier Rules:

By opting in to our SMS program, you agree to comply with your wireless carrier's terms of service and usage policies.

6. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Tai Nuare Lodge LLC or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, transmit, display, perform, broadcast, publish, or adapt any content without our prior written consent. Unauthorized use is a violation of copyright, trademark, and other laws and may result in civil or criminal liability.

7. Use License

We grant you a limited, non-exclusive, non-transferable license to view and print materials from this website for personal, non-commercial use only, provided that:

• You do not remove any copyright or proprietary notices
• You do not modify the materials in any way
• You do not use the materials for any unlawful purpose
• You do not transmit the materials to others

This license is revoked at any time without notice if you violate these Terms.

8. Disclaimer of Warranties

THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TAI NUARE LODGE LLC DOES NOT WARRANT THAT:

• The website or service will be uninterrupted, timely, secure, or error-free
• The website or information will be accurate, complete, or current
• Any defects will be corrected
• The website or servers are free from viruses or harmful components

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TAI NUARE LODGE LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THIS WEBSITE OR SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOUR EXCLUSIVE REMEDY FOR ANY DISSATISFACTION WITH THIS WEBSITE OR SERVICE SHALL BE TO STOP USING THE WEBSITE OR SERVICE.

10. User Responsibilities

You agree to use this website and SMS service only for lawful purposes and in a way that does not infringe upon the rights of others or restrict or inhibit anyone's use and enjoyment of this website. Prohibited behavior includes:

• Harassing or causing distress or inconvenience to any person
• Transmitting spam, chain letters, or junk mail
• Interfering with or disrupting the website or servers connected to it
• Attempting to gain unauthorized access to our systems
• Using the website to collect or track personal information of others
• Using the SMS service to harass, threaten, or abuse others
• Providing false or misleading information when opting in

11. SMS Age Restriction

By opting in to our SMS program, you represent and warrant that you are at least 18 years of age (or the age of majority in your jurisdiction). We do not intentionally send SMS messages to individuals under 18. If you are under 18, do not opt in to our SMS communications.

12. Modifications to Terms

We reserve the right to modify these Terms at any time without notice. Your continued use of this website and SMS service following any changes constitutes your acceptance of the new Terms. We recommend reviewing these Terms periodically for updates.

13. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, legality, or practices of any linked websites. Your use of third-party websites is at your own risk and subject to their terms and conditions.

14. Indemnification

You agree to defend, indemnify, and hold harmless Tai Nuare Lodge LLC from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of this website, your participation in the SMS program, or violation of these Terms.

15. Limitation of SMS Liability

Tai Nuare Lodge LLC shall not be liable for:

• Any delays, delivery failures, or non-delivery of SMS messages
• Any content or accuracy of SMS messages
• Any harm, loss, or damage resulting from your receipt of SMS communications
• Any actions or decisions you make based on information in SMS messages
• Any technical issues with your mobile device or wireless service

16. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Panama, and you irrevocably submit to the exclusive jurisdiction of the courts located in Bocas Del Toro, Panama.

17. Contact Information

For questions about these Terms of Service, the SMS program, or to exercise your opt-out rights, please contact us:

• Tai Nuare Lodge LLC
• Location: Bocas Del Toro, Panama
• Website: tainuare.com

To opt out of SMS communications, you may:

• Reply "STOP" to any SMS message
• Use the contact form on our website
• Email us with your opt-out request (include your phone number)